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Disrupted mana and systemic abdication: Māori qualitative experiences accessing healthcare in the 12 years post-injury

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Authors:
Summary:

A considerable proportion of Māori continue to face barriers to accessing healthcare services many years after injury, according to data from the Prospective Outcomes of Injury Study – 10 year follow up (POIS-10). Telephone interviews were conducted with 305 POIS-10 Māori participants who had been injured and recruited 12 years earlier. A total of 61 participants (20%) reported trouble accessing injury-related health services, and three related themes were identified: 1) Competing responsibilities and commitments, including practical barriers to accessing services; 2) Disrupted mana, including receiving limited support, care or information tailored to participants’ circumstances; and 3) Systemic abdication, including conflicting information regarding diagnoses and treatment plans, and healthcare provider distrust of participants. The study authors concluded that Māori-specific supports are required and that systemic barriers must be addressed and removed, to restore a sense of manaakitanga and improve Māori access to healthcare.

Comment:
Gosh these themes are all so inter-related and so I think trying to address just one may not work. I’ve been giving more thought to truly person-centred care recently, and what it would look like, how would we test it to be able to demonstrate its effectiveness (and hopefully change our health system to provide manaaki). Post-injury may be a good place to start?
Reference: BMC Health Serv Res. 2023;23(1):130.
Independent commentary by Dr. Matire Hardwood

Dr Matire Harwood (Ngapuhi) has worked in Hauora Māori, primary health and rehabilitation settings as clinician and researcher since graduating from Auckland Medical School in 1994. She also holds positions on a number of boards, committees and advisory groups including the Health Research Council. Matire lives in Auckland with her whānau including partner Haunui and two young children Te Rangiura and Waimarie.

Research Review publications are intended for New Zealand health professionals.

Disclaimer: This publication is not intended as a replacement for regular medical education but to assist in the process. The reviews are a summarised interpretation of the published study and reflect the opinion of the writer rather than those of the research group or scientific journal. It is suggested readers review the full trial data before forming a final conclusion on its merits.

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