Dr Imison described how UK polyclinics deliver integrated care and how these polyclinics are shifting care from hospital to community-based, front-line settings, to deliver integrated and more personalised care in an area of technological change and increased costs. As detailed by Dr Imison, the polyclinic model integrates clinical and managerial leadership across primary care settings to enable care to be provided closer to patients. People with long-term conditions benefit from care integrated through rapid referral and sharing of expertise between teams.